www.mch2001.com • MetroCare Hawaii - PLUS
In pursuit of excellence, MetroCare Hawaii - PLUS aims to become the leading home services provider in Hawaii. We deliver our services with respect and professionalism. read more »

Home Care are services that are provided in your home while you recuperate from an illness, nurse an injury or receive assisted living services. read more »


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HIPAA Compliant Agency

About Us

Our History 

MetroCare Hawaii - PLUS was launched in the later part of 2001.  It was borne out of the desire to assist the aging population as well as the disabled population with essential activities of daily living that relates to their general physical, emotional and cognitive well-being. 

Our services ranges from Personal Care Assistance, Homemaker Services, and Companionship to Assistive Transportation, Respite Care Services and Live-In/24 Hour Care Services. Activities that most people take for granted, yet can be challenging to people who are elderly, people with disabilities and those with certain injuries and limitation.

From its humble beginning in its Hilo office, MetroCare Hawaii - PLUS has witnessed  tremendous growth and now has offices in West Hawaii (Kona), the island of Oahu and the island of Maui.  MetroCare Hawaii - PLUS has future plans for expansion to the rest of the Hawaiian Islands including  "the Garden Isle", the island of Kauai, embracing all the Hawaiian Islands and sharing the Spirit of Aloha that are instilled in each one of its' Caregivers.

Our Mission

To provide the community in which we are so privileged to serve with top quality client-centered care services that are full of "ALOHA", promoting Wellness and Independence while preserving their Dignity in the comfort and safety of their familiar surroundings ... in their homes and at the most cost-effective way possible.

Our Vision

The  MetroCare Hawaii - PLUS vision is to be recognized as the Hawaii's leading home care agency, to surpass the established standards for professional quality care and to exceed the expectations of those we serve. We desire to create an exceptional work environment and to preserve our tradition of providing a caring and personalized care service.

Our Philosophies & Values

We are committed to providing care in a professional manner with sensitivity to the dignity and individuality of each client. The core values of quality, professionalism, independence, respect for the individual and fiscal responsibility continue to guide our thoughts and actions.

Each employee is expected to adopt these values and incorporate them into the service and care provided on a day-to-day basis:

MetroCare Hawaii - PLUS  strives to accomplish its mission by:

  • Respecting each employee, each client and individual with whom we interact.
  • Maintaining a client focus endeavor.
  • Providing efficient and effective care.
  • Promoting professional and ethical behavior.
  • Encouraging flexibility and adaptability to change.
  • Facilitating collaboration.
Satisfaction Survey
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Resources & Links
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Corporate Office Address:
MetroCare Hawaii - PLUS
327 Kinoole Street
Hilo, HI. 96720
Phone:(808) 934-8334
Fax.:(808) 933-9304

Oahu Office Address:
94-210 Pupukahi St., Ste. #202
Waipahu, HI. 96797
Phone:(808) 678-8500
Fax.:(808) 678-8388

Maui Office Address
737 Lower Main Street, Suite C-2
Wailuku, HI. 96793
Phone:(808) 249-8888
Fax.:(808) 249-8899

Email Address: info@mch2001.com
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